They will complain

My immediate superior, identified by me as Darth Chaos, is, I hope, learning all about what happens when you try to change the world that everybody is used to.

The field in question was documentation. She didn't like the way we had our SOPs organised (by subject matter, for the record). She felt that they should be organised by distribution point. It was, she felt, much simpler. So she insisted on changing it. Throwing out the old SOP system in favour of her version. It's now been a good year, and we're still at it. And people are still whingeing.

I have a feeling that office politics, that field of perpetual frustration (for those on the receiving end) and entertainment (for those who are on the outside looking in), is what is driving the latest bout of whingeing.

The major Player and Perpetrator in this field of combat is the Production Director, She Who Must Gain Power. I've also been known to refer to her as the Empress of Production.

She and her consort, Master Spy, have been complaining about Darth Chaos' revised documentation system. Again.

Now, I've been trying to get the documents all changed over for quite some time now, ably hindered by a combination of busy schedules and complete lack of interest in reviewing documents. And people have been confused.

Most of Production have, I suspect, come to terms with the new system. They are getting used to the new numbering (which, yes, is more complicated than the old numbering. I was pushing for something simpler, personally speaking, but Darth Chaos wouldn't hear of it), and only rarely do they call me with the question of 'where is it?' They do not customarily complain to She Who Must Gain Power, or even to her off-sider, the long-suffering and highly stressed Grand Vizier.

She Who Must Gain Power and the Master Spy, however, never miss a chance to show us all up. But QA will get its revenge. Every time she receives a complaint about the new system, Darth Chaos intends to make the entire company sit through another training session on the new index. And she will continue to do so until She Who Must Gain Power and the Master Spy decide they've had enough.

Let's see who quits first.