One of these days I am going to give in to the temptation to lecture assorted members of management - particularly those who have responsibilities in the field of contract manufactures that don't require time in a cleanroom - on the proper care and treatment of the Document Control Officer.
When you ask her to issue a batch document, for example, it should be in with all the other batch documents she issues, even if it is for a trial batch. It should not be in some mysterious location, with an equally mysterious file name, elsewhere in the system. She should not be forced to do a keyword search through the contents of each and every file in the system - which takes hours - in order to find the thing.
That situation should not be compounded by the disappearance of each and every single person who knows anything about the situation for an hour or so. This does not make for a happy Document Control Officer.
Also, there should only be one copy of it available for me to access. I should not have to use guesswork to figure out which document I should be bloody issuing!
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