Friday, 29 August 2008

Pre-manufacture procedures

This is the first time I've worked with a properly experienced QA manager who fully understands the requirements and implications of what QA actually does in a company. And it's going to be a real education.

Mistress Mouth's predecessors were Darth Chaos (strictly speaking she was Quality Director, but she took a significant interest in QA) who specialised in Regulatory Affairs rather than QA, my old Jedi Master (to whom I shall refer retrospectively as the Guitar God, to distinguish him from Mistress Mouth) who had come up to QA from QC, via Validations (and according to those who came later didn't really know what he was doing with Validations. Not that I'm one to talk about that...), and his predecessor, who left before I properly started blogging and therefore never quite earned a nickname from me, who had come up from the Production line via QC and had got railroaded into the QA Manager's position (very much against her will) by Mr Big, who had decided that she was going to be good at it and, as I may have mentioned before, is one hell of a talker.

Mistress Mouth, on the other hand, has come into this job from other QA positions. She's the real thing, and I have a feeling that it's going to come as a shock to the rest of the company. I had a meeting with her this morning (well - it was intended as a training session, but you know how these things sometimes turn out when you're training your supervisor in existing company procedures - they often find something wrong with it, and you then find yourself spending three times as long as you thought you would whilst they pick holes in the procedure) about the process of approving pre-printed packaging. This is going to lead to changes in the way we go about the whole pre-manufacture process of getting the gear together, unless the Grand Visier, the Business Manager, and Magicke, collectively decide that she's barking up the wrong tree and decide to block her. And if they do, then I hope they can talk fast.

Personally? Well, I have a feeling that she's right. I just don't know how everybody else is going to take it.

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