One of the good things about having management around is that, when problems are brought to them, they are usually the ones who get to sort the mess out. The latest 'crisis' revolves around packaging - an artwork code wasn't changed when it should have been.
As far as responsibility goes, the blame for the mistake can be spread around pretty evenly. As a result, nobody's making a big deal of who's responsible. Which is pretty good. Not that that gets us out of fixing the problem (god knows how - that's Somebody Else's Problem right now, and I feel pretty good about it, to be honest.).
It's my Jedi Master who was presented with the situation, and as a result gets to sort it out. Just as well, really, since I'm the one who usually gets presented with the somewhat dubious pleasure of sorting out this sort of mess.
As problems go, though, it's pretty simple to deal with. Artwork gets rejected and destroyed, more artwork is ordered to replace it, people blush, and wrists get slapped for costing the company valuable time and money. It was suggested that hand-written corrections are made, or that perhaps little stickers could be put over the mistake. Personally, I suspect that it would be simpler in the long run just to organise replacements, especially since I think the TGA would frown on corrections of that nature being made. Sigh.
Still, as I said before, for a change it is Someone Else's Problem.
Thursday, 1 November 2007
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